Her Sport Privacy Policy (Updated 2025)

Effective Date: 12 October 2025
Last Updated: 12 October 2025

At Her Sport, we value your privacy and are committed to protecting your personal information. We believe in transparency and have written this policy in clear and accessible language to explain how we collect, use, and safeguard your data.

If you have any questions, please contact us at hello@hersport.ie.

1. Who We Are

Her Sport Media Limited (“Her Sport”, “we”, “our”, “us”) is the data controller responsible for your personal data under this Privacy Policy.

Registered Address:
Her Sport
Unit 114B Boyne Road
Dublin Industrial Estate, Glasnevin
D11 VY61, Ireland

For any data protection queries, please email hello@hersport.ie.

2. What Personal Data We Collect

We collect and process the following categories of data:

Identity Data: First name, last name, and date of birth (if provided).
Contact Data: Billing address, delivery address, email, and phone number.
Transactional Data: Details about your purchases, payments, and order history.
Financial Data: Payment details are processed securely by our payment partners (Stripe, Apple Pay, Google Pay). Her Sport does not store or access your card data.
Technical Data: IP address, device information, browser type, operating system, and how you interact with our website (cookies, session data, click paths).
Marketing Data: Your marketing preferences and engagement with our emails, social media, or campaigns.
Profile Data: Account logins, saved preferences, and purchase history.
Aggregated Data: Statistical data that does not identify individuals (for example, site traffic reports).

We do not collect special category data (such as health, race, religion, or political opinions).

3. How We Collect Your Data

We collect data through:

Direct interactions: When you register, make a purchase, contact us, or sign up for updates.
Automated technologies: Cookies, analytics tools, and server logs.
Third-party partners: Including payment gateways, marketing platforms (SendinBlue), or analytics providers (Google Analytics, Meta Pixel, etc.), in accordance with this policy.

4. Legal Bases for Processing

We process your data under the following GDPR lawful bases:

Purpose	Lawful Basis
To process and deliver your order	Performance of a contract (Article 6(1)(b))
To send service or transactional messages	Legitimate interests (Article 6(1)(f))
To send marketing communications	Consent (Article 6(1)(a))
To maintain business records and comply with law	Legal obligation (Article 6(1)(c))
To improve our products and website	Legitimate interests (Article 6(1)(f))

You can withdraw consent for marketing at any time by clicking unsubscribe in any email or contacting hello@hersport.ie.

5. How We Use Your Data

We use your data to:

Process and deliver orders
Manage your account and customer service queries
Send updates, offers, and event information (only if you opt in)
Analyse website performance and user engagement
Improve our services and personalise your experience
Comply with legal or tax obligations

6. Data Sharing and Third Parties

We only share data with trusted partners who help us operate our business:

Payment providers: Stripe, Google Pay, Apple Pay
Email marketing: Brevo
Web analytics: Google Analytics
Hosting & security: SiteGround and WordPress
Delivery partners: Courier or postal services for your orders

All third parties act as Data Processors and are contractually bound to use your data only under our instruction and in compliance with GDPR.

7. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and measure performance.
You can manage or withdraw consent at any time through our Cookie Banner or browser settings.

Types of cookies used:

Essential: Required for website operation
Analytics: Google Analytics to understand site traffic
Marketing: To show relevant ads across platforms

You can learn more or change your preferences at shop.hersport.ie/cookies.

8. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected:

Orders and payments: 7 years (to meet legal and tax obligations)
Marketing and newsletter data: until you unsubscribe or withdraw consent
Website analytics: 26 months (Google Analytics default)

After these periods, data is securely deleted or anonymised.

9. Children’s Privacy

Our website and services are not directed at individuals under 16 years of age. We do not knowingly collect data from minors. If we become aware that we have inadvertently collected such data, we will delete it promptly.

10. International Transfers

Some of our third-party providers may process data outside the European Economic Area (EEA) (e.g., the USA). In such cases, we ensure safeguards are in place, including EU Standard Contractual Clauses (SCCs) or equivalent protections.

11. Your Data Protection Rights

Under GDPR and the Data Protection Act 2018, you have the following rights:

Access – Request a copy of your personal data.
Rectification – Request corrections to inaccurate or incomplete data.
Erasure – Request deletion of your data (“right to be forgotten”).
Restriction – Request limitation of processing in certain circumstances.
Portability – Request transfer of your data to you or another provider.
Objection – Object to processing based on legitimate interest or direct marketing.
Withdraw Consent – Withdraw consent at any time where processing is based on consent.

You can exercise any of these rights by emailing hello@hersport.ie.
We will respond within one month in line with GDPR requirements.

12. Security and Data Breach Procedures

We use SSL encryption, secure hosting, and internal access controls to protect your information.
In the unlikely event of a data breach, affected users will be notified in line with Articles 33–34 GDPR.

13. Contact and Complaints

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Data Protection Contact:
Her Sport
Unit 114B Boyne Road
Dublin Industrial Estate, Glasnevin, D11 VY61
Email: hello@hersport.ie

You also have the right to lodge a complaint with the Data Protection Commission (DPC):
www.dataprotection.ie
Data Protection Commission,
21 Fitzwilliam Square South,
Dublin 2, D02 RD28, Ireland.
Tel: +353 (0)761 104 800